Introduction and Data Controller

Supremispro, operating from ul. "Okolovrasten pat", 7703 Yuchunkler, Targovishte, Bulgaria, takes your privacy seriously. We understand that when you're planning for financial contingencies, trust matters more than anything else.

This policy explains how we collect, use, and protect your personal information in accordance with the General Data Protection Regulation (GDPR) and Bulgarian Personal Data Protection Act. We're committed to transparency about our data practices because we believe you deserve to know exactly what happens with your information.

Information We Collect

Personal Information You Provide

When you interact with our budget contingency planning services, we collect information that you voluntarily provide:

• Contact Details: Name, email address, phone number, and mailing address
• Financial Planning Information: Budget details, financial goals, and contingency planning preferences
• Communication Records: Messages, consultation notes, and correspondence history
• Account Information: Login credentials, preferences, and service selections

Automatically Collected Information

Our website automatically collects certain technical information to improve your experience:

• Usage Data: Pages visited, time spent, and interaction patterns
• Device Information: Browser type, operating system, and device identifiers
• Location Data: General geographic location based on IP address
• Cookies and Tracking: Session data and user preferences

How We Use Your Information

We process your personal data based on the following legal grounds and for these specific purposes:

Legitimate Business Interests

• Improving our services based on user feedback and usage patterns
• Preventing fraud and ensuring platform security
• Conducting market research and service development
• Managing customer relationships and support

With Your Consent

• Sending marketing communications about relevant financial planning resources
• Using cookies for enhanced website functionality
• Sharing testimonials and case studies (with explicit permission)

Your Rights Under GDPR

As a data subject, you have comprehensive rights regarding your personal information. Here's exactly how you can exercise each one:

To exercise any of these rights, contact us at info@supremispro.com or +359888330333. We typically respond within 5 business days and fulfill requests within 30 days. If we need to extend this period, we'll explain why and keep you informed.

Data Sharing and Third Parties

We don't sell your personal information to anyone. However, we do share data in these specific circumstances:

Service Providers

• Payment Processors: Secure handling of financial transactions
• Cloud Hosting: Data storage and website functionality
• Email Services: Delivery of communications and newsletters
• Analytics Tools: Website performance and user experience insights

All third-party processors are carefully vetted and bound by data processing agreements that ensure GDPR compliance and appropriate security measures.

Legal Requirements

We may disclose information when required by Bulgarian or EU law, court orders, or regulatory investigations. We'll notify you of such requests unless legally prohibited from doing so.

Data Security and Protection

Protecting your financial planning information is critical to our business. We implement multiple layers of security:

Technical Safeguards

• 256-bit SSL encryption for all data transmissions
• Regular security audits and vulnerability assessments
• Multi-factor authentication for administrative access
• Automated backup systems with encrypted storage

Organizational Measures

• Staff training on data protection and privacy principles
• Access controls limiting data exposure to authorized personnel only
• Incident response procedures for potential data breaches
• Regular policy reviews and compliance monitoring

Despite our best efforts, no internet transmission is completely secure. We recommend using strong passwords and keeping your login credentials confidential.

Data Retention and Deletion

We keep your personal data only as long as necessary for the purposes outlined in this policy:

You can request early deletion of your data at any time, subject to our legal obligations and legitimate business needs.

International Data Transfers

As a Bulgaria-based company, we primarily process data within the European Economic Area (EEA). When we do transfer data outside the EEA, we ensure adequate protection through:

• European Commission adequacy decisions
• Standard Contractual Clauses (SCCs)
• Binding Corporate Rules for multinational service providers
• Certification schemes and codes of conduct

Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience and improve our services. You have full control over cookie settings:

Essential Cookies

Necessary for website functionality, security, and basic features. These cannot be disabled without affecting site operation.

Analytics Cookies

Help us understand how visitors interact with our website to improve user experience. You can opt out through your browser settings or our cookie banner.

Marketing Cookies

Used to deliver relevant content and track marketing campaign effectiveness. Require explicit consent and can be disabled at any time.

Updates to This Policy

We review and update this privacy policy annually or when significant changes occur to our data processing practices. We'll notify you of material changes through:

• Email notification to registered users
• Prominent website notice
• Updated "last modified" date at the top of this page

Continued use of our services after policy updates constitutes acceptance of the revised terms.